PRIVACY POLICY
Last updated: 2 September 2026

1. About I-Immersive
I-Immersive Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, submit an enquiry or otherwise interact with us.
I-Immersive Ltd is the data controller responsible for the personal information described in this policy.
I-Immersive Ltd
Bonnington Bond
2 Anderson Place
Edinburgh
EH6 5NP
United Kingdom
Email: hello@i-immersive.co.uk
Telephone: 0330 053 1700

2. Information We Collect
We may collect personal information that you provide directly to us, including:

• Your name

• Email address

• Telephone number

• College, organisation or employer

• Information you provide when making a project enquiry

• Correspondence and communications with us

We may also collect certain technical information when you use our website, such as your IP address, browser and device information, pages visited, referring website and information collected through cookies or similar technologies.

3. How We Use Your Information
We may use your personal information to:

• Respond to enquiries and requests

• Discuss potential projects, products or services

• Prepare proposals or provide information you have requested

• Manage our relationship with customers and prospective customers

• Operate, maintain and improve our website

• Understand how visitors use our website

• Maintain the security of our website and systems

• Comply with our legal and regulatory obligations

We will only use personal information where we have an appropriate lawful basis to do so, including where it is necessary to respond to your request, pursue our legitimate business interests, fulfil a contract or comply with a legal obligation.

4. Marketing Communications
Where permitted by law, we may contact business customers and prospective customers with information about I-Immersive products, services, projects or developments that we believe may be relevant to them.
You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided in the communication or by contacting hello@i-immersive.co.uk.

5. Cookies and Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and help us improve the visitor experience.
Some cookies are essential for the website to function. Where required, non-essential cookies will only be used in accordance with your consent choices.
Further information about cookies and your choices may be provided through the cookie settings available on our website.

6. How We Share Information
We do not sell your personal information.
We may share personal information with trusted service providers that help us operate our business and website, such as website hosting, email, IT, analytics and other technology providers.
These organisations may only use personal information as necessary to provide their services to us and subject to appropriate data protection requirements.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

7. International Transfers
Some of the technology and service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection law.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting legal, accounting or regulatory requirements.

9. Your Data Protection Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain uses of your information

• Request the transfer of your information in certain circumstances

• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@i-immersive.co.uk.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

10. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based service can be guaranteed to be completely secure.

11. Third-Party Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites, and we recommend reviewing their privacy policies separately.

12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The latest version will always be published on this page with the date it was last updated.

13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:

I-Immersive Ltd
Email: hello@i-immersive.co.uk
Telephone: 0330 053 1700